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OLPRO Returns Portal

If you need to return something to us you can do it via the OLPRO Returns Portal below. All you need is your email address and order number. Once logged in you can check for updates here and you'll receive updates via email. 

Your order number is the 5 digit number you received at the point you ordered.

If you have any questions email

OLPRO 30 Days No Quibble Return

Within 30 days you can return any product to us for any reason, other than if you've damaged the product.

If it's because you've changed your mind, ordered by mistake, don't like the product or it's the wrong size then complete the returns portal and send the product back using the code your given to attach to the product. If we've sent you the wrong product we will send you a returns label to return the product.

OLPRO 365 Warranty

If the product has arrived faulty you will be asked for photographs but once agreed it's covered by warranty you will be sent a returns label to return the product. If the product has been damaged by yourself or is not covered by Warranty please visit our Spares Section for replacement parts or contact us at for further help. We will always want to help.

If your OLPRO product is no more than 365 days old and has a warranty issue please fill in the form. You will need to attach photographs to help us. Once you've completed the returns form we'll respond to you quickly and you'll be able to track your return.

For full details on OLPRO 365 Warranty click here